One of the most coveted perks of social media, especially for young adults, is the Snapchat Streak. A streak is when you exchange Snaps with a friend for several days in a row. The longer you keep doing this with a friend without a break, the longer your Snapchat streak will be.
The one thing you need to keep in mind when trying to get a streak is that you need to trade Snaps every 24 hours with a friend. Chats and Snaps sent from Memories or Snapchat Spectacles, or video calls don’t count.
The longest streaks
There have been many instances of friends sending Snaps back and forth for a year. But the longest Snapchat streak on record lasted 909 days – almost two and a half years!
What if you lost a sequence?
The best part about these footage is that they are not exclusive. You can have as many streaks with as many friends as you want, but you better remember to snap a friend one day and ruin the streak!
Snapchat does its best to remind you of a streak by displaying an hourglass emoji next to the streak number, but people can always forget, you know!
Or maybe you had connectivity issues, and that 404 day streak you had with your best friend is no more!
There have been other reports where Snapchat users have complained that they lost their streak with a friend through no fault of their own. They sent the Snaps, they received them, they kept doing it every day for several days, and yet without warning, the Streak suddenly disappeared one fine morning!
But don’t worry, all hope is not lost. You might be able to recover a lost streak, with a little help from Snapchat. In this article, we will tell you how to recover lost Snapchat streak.
Snapchat has you covered
Snapchat, and all social media for that matter, encourages users to engage with the medium. Platforms often have a rewards system, but if there’s one social media platform that has understood the value of the rewards system better than anyone, it’s Snapchat.
It encourages user engagement and appreciates the time users spend on the platform. It is therefore very unlikely that he wants to disillusion users by arbitrarily deleting someone’s footage.
To that end, Snapchat makes sure that if you lose your streak through no fault of your own, it’s restored. But you will have to let them know.
This can be done via email, but the best way to submit a request is through the official support page.
The first step
Go to the Snapchat website and scroll to the bottom of the webpage. Click on Support.
The support page will now load and you will need to click Contact us.
Under the Contact us panel, Snapchat will ask you how they can help you. There is a section for users who have lost their Snapchat streaks. Click on My SnapStreaks have disappeared. Then scroll down and click Yes next to Still need help.
You can now file a claim, which you can do by entering your username, email address, mobile number, device, friend’s username, and a few other things. You will also need to provide details such as the time the streak started, how long it lasted, if you saw the hourglass, etc.
You will also see another box asking you to enter additional information. You can mention the probable reason why you lost Snapchat streak like network issues. Remember that Snapchat needs to realize that it was a problem with the app, not your oversight, that led to the footage disappearing!
Snapchat will come back
More often than not, Snapchat will respond to you, letting you know whether it can restore your Streak or not.
don’t make it a habit
But remember, don’t make a habit of losing your Snapchat streaks and then contacting Snapchat about the issues. Snapchat examines your history to see if your problem is real or not. Doing it regularly without substantial evidence would likely lead to Snapchat not responding to your requests with affirmative news.
Have fun on Snapchat!
Here’s how to recover your lost Streaks. Ultimately, no matter what you do, the decision to restore the Streaks rests with Snapchat. There is no doubt that if your problem is real, Snapchat will restore your lost streak. However, if Snapchat believes that the streak was not lost due to an application error, you probably won’t get your streak back.
In the meantime, have fun with Snapchat Streaking, and if you’re having trouble recovering your lost Streaks, contact Snapchat’s support team.
What is your longest streak? Have you ever lost one? Did you manage to get it back? Let us know in the comments section below.